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July 11, 2024 at 9:48 a.m. EDT

Brown water covers a paved road and surrounds a bright yellow house. An orange traffic cone stands in the middle of the water.

Elodie Reed

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Vermont Public Administration

For the third time in a year, the Winooski River has burst its banks and flooded Volunteers Green in Richmond, as seen from Bridge Street on Thursday morning.

As early as 7 a.m. on Thursday morning, a stream of people and cars streamed down Bridge Street in Richmond, where for the third time in a year, brown water covered Volunteers Green, the street and the floors of houses.

Amy Channell lived in one of those homes. She said that unlike the last floods, no one from the city knocked on their doors or called to tell them to evacuate.

And although Channell said she didn’t feel in danger, she and many of her neighbors found themselves trapped the next morning because the water had risen so high overnight. That frustrated her.

“I can’t knock on the fire department’s door because I’m not doing their job,” Channell said, noting that she’s heard they’re busy with other emergencies in town. But, “If they checked on us the last two times, what was different this time?”

City Clerk Linda Parent said she felt very sorry for the families who were most affected and whose homes were flooded. She mentioned that one family evacuated an elderly couple yesterday as a precaution and the city removed loose items from Volunteers Green so they wouldn’t be washed into the river.

“I think we all have to expect this now,” Parent said. “Any time there’s heavy rain like this, everyone has to be prepared for the possibility of flooding.”

In addition to Bridge Street and Volunteers Green, parts of Route 2 and streets in Jonesville and Stage Road were closed Thursday morning. Parent said firefighters had been on scene since before midnight Wednesday and people on Red Barn Lane had to be rescued.

A drone photo shows the highway where water floods part of the road

Kyle Ambush

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Vermont Public Administration

Exit 11 on I-89 South in Richmond on July 11, 2024 at 9:24 a.m.